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Your appointments are very important to us and are reserved especially for you. We value your business and respectfully ask for 72 hours notice for all cancellations. For appointments that required a deposit, cancellations made with less than 48 hours notice will be charged 50% of the total amount of services scheduled. Cancellations made with less than 24 hours notice will be charged 100% of the total amount of services scheduled. 

We recognize that your time is valuable, as is the time of our staff and other clients, and have implemented this policy for this reason. Please understand that when you give limited notice to cancel an appointment, we miss the opportunity to fill that appointment time, and clients on our waiting list also miss the opportunity to receive services. Additionally, there are times our staff will be functioning in an "on call" status and may have traveled to the location specifically for your service. For these reasons we are obligated to compensate our staff for their time as well as make up for the lost revenue.

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